Terms of Service

Chipon Alert

Effective Date: March 29, 2026

Last Updated: March 29, 2026

1. Acceptance of Terms

By downloading, installing, or using the Chipon Alert mobile application ("App"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Agreement"). This Agreement constitutes a binding legal contract between you and Tanta Innovative Limited (a subsidiary of Jyv Tech LLC, both collectively "Company," "we," "us," or "our").

If you do not agree to all terms and conditions in this Agreement, you may not use the App. Your continued use of the App constitutes your acceptance of this Agreement, including any modifications made from time to time.

2. Eligibility

You must be at least 13 years old to use Chipon Alert. By using this App, you represent and warrant that:

You are at least 13 years of age
You have the authority and capacity to enter into this Agreement
Your use of the App complies with all applicable laws and regulations in your jurisdiction
You are not located in any country subject to a U.S. government embargo or designated as a "terrorist supporting" country
You are not listed on any U.S. government list of prohibited or restricted parties

If you are under 18 years old, your parent or legal guardian must review and accept these Terms on your behalf.

3. Account Registration and Authentication

3.1 Registration Requirements

To use Chipon Alert, you must register an account by providing:

A valid mobile phone number
Your preferred display name
Location (city/region)

3.2 Phone-Based Authentication

We use phone number verification via One-Time Password (OTP) for authentication. You are responsible for:

Maintaining the confidentiality of your phone number and OTP codes
All activities and transactions conducted through your account
Notifying us immediately if you suspect unauthorized access to your account

We do NOT store passwords. Authentication is limited to phone-based OTP verification.

3.3 Account Accuracy

You agree to maintain accurate, current, and complete account information. We reserve the right to suspend or terminate your account if any information is false, inaccurate, or incomplete.

4. User Conduct and Responsibilities

You agree to use Chipon Alert only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the App. Prohibited conduct includes:

Harassment, bullying, defamation, or threatening language directed at other users
Deliberately providing false or misleading safety information
Impersonating law enforcement, emergency services, or government officials
Creating multiple accounts to circumvent enforcement actions
Attempting to reverse-engineer, decompile, or otherwise derive the source code or algorithms
Using automated tools, bots, or scripts to access the App without explicit authorization
Interfering with or disrupting the integrity or performance of the App or its servers

5. User-Generated Content: Incident Reports

5.1 Content Ownership

You retain all intellectual property rights to any incident reports, photos, descriptions, and other content ("Content") you submit to Chipon Alert. By submitting Content, you grant the Company a worldwide, perpetual, royalty-free, non-exclusive license to:

Store, process, and analyze your Content
Display your Content (with or without your name, depending on your privacy settings)
Use your Content for safety heatmap generation, research, and service improvement
Share your Content with emergency responders, law enforcement, or other authorized parties when legally required

5.2 Content Standards

You agree that all Content you submit:

Must be truthful and accurate to the best of your knowledge
Must not defame, libel, slander, or invade the privacy of any individual
Must not violate any third-party intellectual property, privacy, or other rights
Must not contain hate speech, discriminatory language, or incitement to violence
Must include accurate location data (GPS coordinates or addresses)
Must be relevant to community safety

5.3 Community Verification

Other users may verify ("confirm accuracy") or dispute ("challenge accuracy") your reports. Verification is a community crowdsourcing mechanism, not an endorsement by the Company. We do not independently verify the accuracy of user reports.

5.4 Removal of Content

We reserve the right to remove, edit, or refuse to display any Content that violates this Agreement or applicable law, without notice or liability. Repeated violations may result in account termination.

6. Community Reporting Guidelines

6.1 Acceptable Incident Reports

You may report the following types of incidents:

Armed robbery, theft, or burglary
Suspicious activity or loitering
Vehicle accidents or hazards
Armed conflict or civil unrest
Fire or chemical hazards
Kidnapping or abduction reports
Checkpoints or roadblocks
Flooding or natural disasters
Road closures or major obstructions
Power outages or infrastructure failures
Other significant safety concerns

6.2 Prohibited Reporting

Do NOT use Chipon Alert to report:

Minor complaints or inconveniences
Personal disputes or conflicts
Commercial grievances or business disputes
Spam, advertising, or promotional content
Unverified rumors or hearsay
Hate speech or discriminatory claims

7. Prohibited Activities

You may not:

Use the App to facilitate, enable, or encourage illegal activities
Sell, trade, or transfer your account to another person
Access the App through unauthorized third-party applications
Modify, translate, or create derivative works of the App
Remove or alter any proprietary notices, labels, or marks
Use the App for commercial purposes without explicit written consent
Collect, harvest, or scrape user data, including names, phone numbers, or locations
Bypass, disable, or circumvent any security features or rate-limiting mechanisms
Conduct any activity that impairs the functioning or security of the App

8. Disclaimer of Warranties

8.1 Chipon Alert is Informational Only

CRITICAL: Chipon Alert provides information and analysis only. It does NOT:

Guarantee your safety or the safety of your surroundings
Constitute emergency response, law enforcement, or crisis management
Replace professional security advice or emergency services
Predict or prevent crimes, accidents, or natural disasters

Safety scores are algorithmically generated from community-submitted data and may be inaccurate, outdated, or incomplete. The Company does not independently verify the accuracy of user reports.

8.2 Emergency Services

In case of emergency, call the Nigerian Emergency Services immediately:

Police (Crime, Armed Robbery): 112 or 199
Medical Emergency (Ambulance): 112 or 112 (Lagos Emergency Management Agency)
Fire Emergency: 112 or 01-669-2222
Road Traffic Accident: 112 or emergency services

Chipon Alert is NOT a substitute for emergency services.

8.3 "As-Is" Service

The App is provided on an "AS-IS" and "AS-AVAILABLE" basis. The Company makes no warranties, express or implied, regarding:

The accuracy, reliability, or completeness of safety data
The uninterrupted or error-free operation of the App
The fitness of the App for any particular purpose
The absence of viruses, malware, or other harmful components
The quality of products or services obtained through the App

We expressly disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.4 Third-Party Data

Chipon Alert may incorporate data from external sources (NBS Nigeria, ACLED, HDX, weather APIs). We are not responsible for the accuracy, completeness, or timeliness of third-party data.

9. Limitation of Liability

9.1 Cap on Liability

TO THE FULLEST EXTENT PERMITTED BY NIGERIAN LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR:

Direct, indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or anticipated savings
Loss of goodwill, business interruption, or loss of use
Damages arising from your reliance on the App's safety information
Crimes, accidents, injuries, or deaths occurring in areas you accessed via Chipon Alert
Inaccurate or outdated safety scores or incident reports
Unauthorized access to or alteration of your account

This applies even if the Company has been advised of the possibility of such damages.

9.2 Your Sole Remedy

Your sole remedy for any issues with the App is to cease using it and request account deletion.

9.3 Some Jurisdictions

Some jurisdictions do not allow limitation of liability. If applicable law in your jurisdiction prohibits this limitation, our liability shall be limited to the greatest extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and successors from and against any claims, damages, losses, liabilities, or expenses (including reasonable attorneys' fees) arising from or related to:

Your use of the App
Your violation of this Agreement or applicable law
Your Content submitted to the App
Your infringement of any third-party rights
Any claim that your Content is defamatory, libelous, or violates privacy rights

11. Termination

11.1 Termination by You

You may terminate your account at any time by:

Opening the App
Navigating to Profile → Settings → Account → Delete Account
Confirming deletion

Your data will be deleted within 30 days, subject to legal and operational retention requirements.

11.2 Termination by the Company

We may terminate your account immediately, without notice, if you:

Violate any material term of this Agreement
Submit false, defamatory, or illegal Content
Engage in harassment, abuse, or threatening behavior
Attempt to circumvent security features or exploit vulnerabilities
Violate applicable law

11.3 Effect of Termination

Upon termination:

Your right to use the App ceases immediately
Your Content remains in the system for safety archival purposes
We retain the right to use anonymized data for safety analysis
Sections 5, 8, 9, 10, and 12 survive termination

12. Governing Law and Dispute Resolution

12.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflicts of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

12.2 Jurisdiction and Venue

You irrevocably submit to the exclusive jurisdiction of the courts located in Lagos, Nigeria for the resolution of any dispute arising from or relating to this Agreement or your use of the App. You waive any objection to venue or inconvenient forum.

12.3 Dispute Resolution Process

Before pursuing legal action, you agree to attempt resolution as follows:

Informal Notice (15 days): Send written notice to team@chipon.io describing the dispute, your account information, and desired resolution.
Good Faith Negotiation (30 days): Both parties agree to negotiate in good faith to resolve the dispute.
Mediation (60 days, optional): If negotiation fails, either party may propose non-binding mediation in Lagos.
Litigation: If mediation does not resolve the dispute, either party may pursue legal action in Nigerian courts.

12.4 Limitation Period

You must initiate any legal action within 12 months of the date the dispute arose. Any claim not brought within this period is waived.

13. Modifications to Terms

The Company reserves the right to modify this Agreement at any time. Changes will be effective upon posting the updated Agreement in the App or on our website. Your continued use of the App after modifications constitutes acceptance of the new terms.

We will provide notice of material changes via:

In-app notification
Email to the address associated with your account
Prominent announcement in the App

If you do not agree to modified terms, you must stop using the App and delete your account.

14. Severability

If any provision of this Agreement is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid, or if not possible, severed. The remaining provisions shall continue in full force and effect.

15. Entire Agreement

This Agreement, together with our Privacy Policy and Community Guidelines, constitutes the entire agreement between you and the Company regarding your use of the App and supersedes all prior negotiations, understandings, and agreements, whether written or oral.

16. Contact Information

For questions about this Agreement, data requests, account deletion, or to report violations:

Chipon Alert Legal & Compliance

Email: team@chipon.io
Mailing Address (Nigeria):
- Tanta Innovative Limited
- 25 Segun Gbelee Street, Ikeja, Lagos, Nigeria
- CAC RC Number: RC 1475301
Mailing Address (US):
- Jyv Tech LLC
- 1301 N Broadway STE 32286, Los Angeles, CA 90012, United States
Response Time: We will respond to all legal inquiries within 14 business days.

17. Safety Notice — Please Read

Chipon Alert is a SAFETY INTELLIGENCE tool, not a security guarantee.

The App provides:

Community-sourced incident information
Algorithmically-generated safety scores
Trends and neighborhood analysis
Route safety comparisons

The App does NOT provide:

Real-time emergency response
Police or military protection
Guaranteed accurate information
Personal security services

Your personal safety is your responsibility. Always:

Use common sense and situational awareness
Trust your instincts
Avoid dangerous areas regardless of app data
Contact emergency services (112 or 199) if in danger
Consult local authorities for accurate, official safety information

By using Chipon Alert, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

End of Terms of Service

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